FREE DELIVERY for orders of 4 or more products

Shipping

DO WE SHIP INTERNATIONALLY?

Currently, we don't ship internationally from our online shop.

We ship New Zealand-wide for a flat-rate of $5.00, or FREE SHIPPING for orders of 4 or more products. 

WHEN WILL YOU RECEIVE YOUR ORDER?

Please allow 1-2 working days to process your order. We use an express overnight courier service so please allow an additional 1 working day for your order to arrive. 

WHAT'S OUR RETURNS POLICY?

We are unable to accept returns on our products. However, if you feel like there is something wrong with the product you purchased, or if the product was damaged in transit, please contact us and we will replace it. 

WHAT SHOULD YOU DO IF YOU HAVE RECEIVED THE WRONG ORDER OR YOUR ORDER IS MISSING?

If you have any concerns about your order's whereabouts or the contents of your order, please get in touch! Email sales@fogdog.co.nz or give us a call on +64 07 220 99 90.